BBB reports hundreds of complaints against AC repair companies

Wednesday, June 27, 2012 - 2:48pm

CENTRAL TEXAS -- Increasing bills as a result of hiking temperatures shouldn't mean your AC repairs should cost you too.

There's no worse time for your air conditioner to quit than when temperatures are in the hundreds.

And so far this year Better Business Bureau has received hundreds of complaints about AC companies.

Officials tell us consumers are claiming contractors are not on time, don't finish the job fast enough, and that the problems persisted even after the repairs were supposedly made.

But to avoid this problem a little maintenance goes a long way.

"Having your air conditioner serviced before there's a problem, change your filters, make sure you don't have a bunch of brush and stuff that grow over your air conditioner," said Richard Kitterman, member of the Better Business Bureau.

Officials also advise to always do your research before hiring anyone.


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