COLLEGE STATION, Tx (KYLE) — Changes are on the way for how tow truck companies operate in College Station -- changes Sandra Portzer, co-owner of Roadrunners Towing, isn't happy about.
"I think the most upsetting thing about the whole situation is that we were never able to actually talk to city staff members and get our side of the story across," said Portzer.
Right now when an accident needs to be cleared the College Station Police Department uses a rotation list to cycle through all 29 tow trucks in town but that won't be the case anymore because they're getting rid of the list and only using two companies.
"If it's a police initiated tow, if the owner of the vehicle doesn't have a preference, then we're going to call Excel Towing," said College Station Asst. Police Chief, Brandy Norris. "Should Excel get to the point where they can't handle the demand because all their trucks are tied up then we'll call A-1 Towing."
Asst. Chief Norris says it's a move that will make the police department more efficient.
"We got to a point where we had 29 companies with 61 trucks and 12 storage facilities and to inspect all of that was taking four employees, three of those sworn officers, about 256 hours."
But the department's reasoning behind the changes doesn't sit well with Portzer.
"I fail to see how that sort of plan is more efficient when you are putting people out of business and costing them their income."
The new policy will go into effect April 21st.