West Post Office responds to local disaster

Operational Changes Made to Accommodate Affected Customers

Thursday, April 18, 2013 - 12:21pm

WEST, TX - Due to an explosion late yesterday at a nearby fertilizer plant, which caused severe damage to many homes and business across the city, postal operations at the West Post Office, located at 301 W Columbus St, will be adjusted as needed to ensure the safety of its customers and employees.

Retail operations and mail delivery for West, TX PO Box customers, with ZIP Code 76691, were delayed this morning pending an inspection of the building to ensure there are no hazards and it was safe to enter. Like many businesses in the city, the Post Office sustained some damage from the concussion of the explosion.

Due to potentially hazardous air quality issues associated with yesterday's explosion and fire, carrier mail delivery operations for residential and business customers in ZIP Code area 76691 will be delayed until tomorrow, when the Postal Service expects to make full deliveries of all mail to homes and businesses not destroyed by yesterday’s explosion. All residential and business customers may pick up their mail at the West Post Office counter today until 4:30 p.m.

Residential and business customers whose homes and buildings were destroyed, or whose mail boxes were destroyed or severely damaged, may continue to pick up their mail from the West Post Office during regular business hours – 8 a.m. to 4:30 p.m. weekdays and 8 a.m. to 10 a.m. on Saturdays. A valid, government issued photo identification will be required for persons picking up their mail at the Post Office counter.

Customers moving to temporary or permanent locations should contact the Post Office to submit a temporary or permanent change-of-address. Customers may also complete a change-of-address online, at www.usps.com

We regret any inconvenience to our customers. Customers can call the Postal Service's toll-free number 800-ASK-USPS (800-275-8777) or the TTY number 877-TTY-2HLP (877-889-2457) for help with any postal questions they may have.


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